Returns & Exchanges
We keep it straightforward. Here's everything you need to know.
Returns
- You have 30 days from the date of delivery to initiate a return.
- Items must be unworn, unwashed, and in their original packaging.
- To start a return, email team@threadbare-yn5.madethis.app with your order number and reason for the return.
- Return shipping is on you — unless the item arrived damaged or we sent the wrong thing, in which case we'll sort it out.
Exchanges
- We accept size exchanges within the 30-day window, subject to availability.
- Email team@threadbare-yn5.madethis.app to check stock before sending anything back. No point shipping something if your size isn't available.
Refunds
- Once we receive and inspect your return, refunds are processed within 5–7 business days.
- Refunds go back to your original payment method.
- Original shipping costs are non-refundable.
Final Sale
Items marked Final Sale are not eligible for return or exchange. No exceptions.
Questions? Email us at team@threadbare-yn5.madethis.app and we'll get back to you within one business day.